Social Services

When a family member requires health care, his/her medical condition may trigger a variety of other issues. Personal, family or financial concerns can prevent patients from achieving maximum physical recovery.

Our professionally trained social workers assess the needs of inpatients, outpatients, and their families related to the diagnosis of an illness, treatment options, the length of the patient's stay, the cost of medical care, and how to manage a loved one's care after he/she is discharged. Our social workers help to minimize the impact of these issues on the patient and family.

Counseling Services

female nurse helping an elderly woman

Our staff can identify the need for:

  • Help with adjustments to the hospital and illness
  • Health education
  • Patient or family counseling
  • Psychosocial assessment
  • Discharge planning
male social worker counseling an elderly man

Information and Referral Services

Our social workers assist patients and families with information and referrals to community resources, as well as state and federal programs, including:

  • Entitlements (such as food, medical insurance, or cash)
  • Housing
  • Transportation
  • Mental health services
  • Information and arrangements for inpatient, transition (swing bed), or nursing home care
  • Referrals to outpatient services
female social worker counseling a couple

Financial Assistance

NCMC provides financial assistance to patients based on their income, assets, and needs. We may be able to assist you in obtaining government assistance or low-cost health insurance. We can also work with you to arrange a manageable payment plan.

How to Request Assistance

Any patient or family member may request to meet with a social worker by asking the patient's doctor or nurse to have a social worker join their healthcare team. In some instances (including cases of child abuse, domestic abuse, sexual abuse, elder abuse, or a life-threatening event) a social worker is automatically brought in as a member of the healthcare team.

For more information, call us at (208) 934-4433 ext. 1207.